PRIVACY
POLICY

1. Information We Collect

Polaris collects only the information necessary to provide and improve the service:

• Contact Information: Name, email, and communication identifiers provided during onboarding or inquiry.
• Payment Information: For crypto activation, Polaris may collect transaction hash, payment amount, network, wallet/payment confirmation data, and customer contact details. Polaris does not store card numbers or full payment credentials.
• Account & Trading Info: Broker platform type, capital tier, and operational parameters required for configuration.
• API Keys: Trading-only API keys submitted during onboarding, stored securely and used solely for software operation.
• Website Usage Data: IP address, browser type, pages visited, and session duration via standard analytics and Cloudflare.

2. How We Use Your Information

Information is used exclusively for: delivering and maintaining Polaris software for your account, confirming activation payments, communicating about onboarding and service status, improving the platform, and complying with legal obligations.

Polaris does not sell, rent, trade, or transfer your personal information to third parties for marketing purposes.

4. Third-Party Service Providers

• Crypto Payment Networks: On-chain payment confirmation may require review of public blockchain transaction metadata such as transaction hash, wallet address, amount, token, and network.
• Cloudflare: Website delivery, DDoS protection, and performance. May process request metadata including IP addresses.
• Web Analytics: Anonymized usage statistics to improve user experience. No personal identifiers stored.

5. Data Security

Polaris implements appropriate technical and organizational measures:

• All data transmitted between your browser and polaris-bot.com is encrypted via HTTPS/TLS.
• API credentials are stored with encryption at rest.
• Access to client data is restricted to authorized Polaris personnel on a need-to-know basis.

No system guarantees absolute security. You transmit data at your own risk.

6. Data Retention

Active client data is retained for the duration of the service. API keys are deactivated and removed upon termination. Billing records may be retained up to 7 years for tax and legal compliance. You may request deletion of personal data at any time, subject to applicable legal retention requirements.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or port your personal data. To exercise any right or send general inquiries, contact [email protected].

8. Cookies & Tracking

Essential Cookies: Required for website security, session management, and Cloudflare protection. Cannot be disabled.

Analytics Cookies: Anonymized data used to understand site usage. No personal identifiers stored. We do not use advertising, retargeting, or third-party marketing cookies.

9. Children's Privacy

Polaris services are not directed at individuals under 18. We do not knowingly collect information from minors. If you believe we have inadvertently done so, contact [email protected] immediately for removal.

10. Changes to This Policy

Polaris may update this Privacy Policy at any time. Material changes will be communicated via the website. Continued use after changes constitutes acceptance. Current version always at polaris-bot.com/privacy.